Terms & Conditions

As boring as they are important, be sure to read through our terms and conditions before placing your order

Terms & Conditions Of Sale Of bondisands.eu Website

The purchase of any products offered on the bondisands.com website is subject to these Terms and Conditions of Sale (‘Terms and Conditions of Sale’).

Orders may be made on the bondisands.com website by consumers purchasing goods other than for resale. The resale or distribution of Bondi Sands products purchased on the bondisands.com website is prohibited.

Bondi Sands Pty Ltd ACN 613 297 813 (‘Bondi Sands’) may update these Terms and Conditions of Sale at anytime. The most current version of the Terms and Conditions of Sale may be viewed at any time by clicking on the hyperlink labelled ‘Terms’. For each order on the bondisands.com website, your acceptance of the Terms and Conditions of Sale in force at the date of the order will be required.

By accessing, browsing and/or using the bondisands.com website You agree to the following terms and conditions:
Bondi Sands aims to ensure that the contents of the bondisands.com website is accurate and current at the time they are published. Prices of goods displayed on the bondisands.com website are current at the time of display and are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and other product information. However, we are unable to warrant that product descriptions or other content of the website is accurate, complete, reliable, current or error free.
It is a condition of the person's accessing, browsing and/or using the bondisands.com website, ["You", "Your"] that You accept that Bondi Sands will not be liable under any circumstances for any action You take relying on the information on this website or using any service which is accessible using this website. You expressly agree that Your use of the bondisands.com website is at Your own risk.
We assume no liability for the contents of any other websites that You may access from the bondisands.com website.
We exclude all liability whether in contract, tort (including liability for negligence) or otherwise for the accuracy, suitability, quality or completeness of any content or goods and services, available on or through using the bondisands.com website. To the extent that Bondi Sands are prohibited at law from excluding our liability, We limit our liability to the extent permitted by law to resupplying the material, goods or the relevant service as the case may be.
Any information provided on bondisands.com is not professional advice and is for the purpose of general knowledge only.

These Terms & Conditions and Your use of the bondisands.com website are governed by the laws of Europe.

We reserve the right to vary these terms and conditions from time to time. Such variations will become effective immediately upon publishing the new terms and conditions on the bondisands.com website. By continuing to access or use the bondisands.eu website You will be deemed to accept all such variations.

Ordering Online & Shipping Fees

At the end of the ordering process, you are invited to click on the ‘Pay’ button, which will confirm your order.

Once your order has been transmitted to Bondi Sands you will receive, by return email, an order summary.

The data registered by the bondisands.com website in respect of an order will be conclusive proof of the whole of the transactions conducted between Bondi Sands and its customers. In the event of a dispute between Bondi Sands and its customer about an order made on the bondisands.com website, the data registered by Bondi Sands will be conclusive proof of the details of the transaction. If you do not receive a confirmation email within 24 hours of placing your order please contact info@bondisands.eu.

When your order has been dispatched you will receive another email with the estimated time of delivery.

Australian & New Zealand Orders

Shipping is FREE for all Orders over $50, otherwise a flat rate of $5.95 applies to Australian orders and $14.95 to New Zealand orders; All orders are sent via courier and are fully trackable;
It is suggested that customers provide a delivery address where a person will be available to accept your delivery between 9 – 5pm. Otherwise your parcel will be re-directed to the nearest post office / depot for collection;
All orders are dispatched by the next business day and delivered within 2-5 business days.

International Orders (Rest Of The World)

Shipping is FREE for all orders over $100 AUD, otherwise a flat rate of $15 AUD applies;
All orders are sent via Registered International post which means the item is fully trackable and will need to be signed for;
All orders are dispatched by the next business day and delivered within 7-12 business days;
There may be the occasional customs or courier delay which could affect the delivery timeframe.

Returns Policy

Bondi Sands sells its products indirectly (through distributors) to retailers we are unable to process returns for purchases made from any of our stockists. Should you wish to return any Bondi Sands product, please contact your place of purchase for a refund or exchange, according to the retailer's return policy. We advise that you always keep your receipt and check retailer's conditions for return. If you do not wish to keep a product ordered on Bondi Sands website, you may return new and unused items within 14 days of the date of receipt. Bondi Sands will refund the purchase cost of the product(s) minus shipping and handling changes. Items must be returned in their original condition; no refund can be made for products that have been used. If you are returning Aerosols please contact us first to discuss as Aerosols cannot be sent via Australia Post. Please note that only products purchased from www.bondisands.com will be accepted for return.

If you have any queries regarding your delivery, refund or return please contact us by emailing info@bondisands.eu

Warranty Claim

Bondi Sands products should be free from defects. If your Bondi Sands product is defective, we will happy replace it free of charge. Refunds will not be considered.

Delivery

All orders received will be dispatched the next working day for standard delivery. (Depending on stock availability and/or order confirmation). Orders are processed and shipped on working days only (Monday through Friday, excluding public holidays). All orders require a signature upon delivery. If you are not there to sign for your order, Australia Post will leave a notice for collection card with details of how to collect your delivery. To ensure secure and undamaged delivery of your order, our delivery company will not be able to leave your order hidden at the address.

For delivery to some rural and semi rural areas Australia Post has restricted delivery operations and no capability to deliver with signature. A card will also be left with pick up details. To ensure that there are no mistakes with addresses and to check that our delivery company has all the correct details, please check that all shipping information is correct.

Re-Direction Of Parcels

We are unable to redirect orders once products have been dispatched.

Product Availability

Bondi Sands offer of products and prices are valid as at the date they are displayed on the bondisands.com website, but are subject to availability. Instructions concerning the availability of the products will be given at the time of order. In some circumstances errors as to the availability of products may arise especially in case of simultaneous orders of the same product by several customers. In the event that a product is not available after the placement of an order, you will be informed of its unavailability by email, and another product shown on the bondisands.com website may be suggested as a substitute or you may wish to wait for your orders availability or cancel your order.

If you choose to cancel your order, you will be promptly refunded the purchase price if your bank account has been debited.

Bondi Sands accepts no liability for any claims or damages whatsoever, in the event of stock outage or unavailability of products.

Bondi Sands reserves the right to change at any time, and without any previous notice, the products displayed on the bondisands website.

Problems With Delivery

You should check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the discrepancy (for example – open package or damaged goods), if possible, on the delivery notice, and sign the notice.

If the products do not conform to your order or you are not satisfied with them, you may return them, exchange them or request a refund in accordance with the provisions set out in the ‘Returns – Exchanges – Refunds’ section of these Sale Terms and Conditions’.

Terms And Conditions Of Use Of bondisands.com.au Website

The use of the bondisands.com website and the purchase of any products offered on the bondisands.com website are subject to these Terms and Conditions of Use (‘Terms and Conditions of Use’). The use of the bondisands.com website constitutes your agreement to comply with, and be bound by, these Terms and Conditions of Use and your consent to the bondisands.com Privacy Policy (‘Privacy Policy’).

Bondi Sands may update these Terms and Conditions of Use and the Privacy Policy at anytime. By continuing to use the bondisands.com website following any such change, you agree to comply with and be bound by the varied Terms and Conditions of Use and consent to the varied Privacy Policy. You can view the most current version of the Terms and Conditions of Use or of the Privacy Policy at any time by clicking on the hyperlinks labeled ‘Terms’ and ‘Privacy Policy’.

Security & Personal Data

The Privacy Policy governs the use of any personal information that you agree to provide to Bondi Sands. Bondi Sands may modify or amend the Privacy Policy at anytime as provided in the Privacy Policy. To view the Privacy Policy please click on the ‘Privacy Policy’ link above.

Intellectual Property

All material on the bondisands.com website (including all trademarks, drawings, designs, illustrations, photographs, sound tracks, written text and logos) is the exclusive property of Bondi Sands. You must not reproduce, by any means or process (except as expressly provided herein), totally or in part, distribute, publish, transmit, create derivative works based on, modify or sell any such material contained on the bondisands.com website.

The ‘Bondi Sands’ trademark and all other Bondi Sands related marks and logos (including all copyright in them throughout the world), whether or not registered, displayed on the bondisands.com website, as well as the domain name ‘bondisands.com’ are and will remain the exclusive property of Bondi Sands. Any reproduction, distribution, transmission, modification or use of these trademarks for any purpose without the prior, written consent of Bondi Sands is strictly prohibited.

You may not remove any copyright, trademark or other proprietary notice contained on the bondisands.com website or any content contained therein. You may make a single copy of web pages published on the bondisands.com website for your own private, personal and non-commercial use, provided that any copy of such web pages shall retain all copyright and other proprietary notices contained therein.

Linking

The bondisands.com website may contain links to third party websites not under the operation or control of Bondi Sands. Such links are provided as a convenience only and cannot, and should not be interpreted as, an express or implied endorsement of such third party websites or any products or services offered on those sites. You may only provide a link to the bondisands.com website if expressly authorised in writing by Bondi Sands.

Limitation Of Liability

Bondi Sands will not be liable to you or any third party for any indirect, incidental special or consequential damages whatsoever including, without limitation, loss of profits or other intangible losses, arising out of or in connection with your use or inability to use the bondisands.com website, even if Bondi Sands has been advised of the possibility of such damages or loss.

Disclaimer Of Warranty

The exclusion of or limitations to Bondi Sands liability contained hereunder are made to the full extent permitted by law.

Notwithstanding any other provision of these Terms and Conditions, where any law implies any term, condition or warranty which cannot be excluded, restricted or modified at all or only to a limited extent, the term, condition or warranty will apply, except to the extent it can be excluded or limited.

Bondi Sands’ liability for any breach of any such term, condition or warranty to the extent it can be limited, is limited at bondi sand’s option, to any one or more of the following:

(a) in the case of goods - the replacement of the goods or the supply of equivalent goods;

(b) in the case of services – supply of the services again; or the payment of the cost of having the services supplied again.

Bondi Sands does not guarantee or represent that:

(a) bondisands.com website is free from viruses, worms, trojan horses or other destructive material; or

(b) the information contained on the bondisands.com website is accurate, complete or up to date.

The bondisands.com website may contain technical inaccuracies or other defects. Bondi Sands does not guarantee that any such defects will be corrected. The bondisands.com website and its contents are provided on an ‘as is’ and ‘as available’ basis.

Law – Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Victoria.

Each party irrevocably submits to the non-exclusive jurisdiction of the courts of the State of Victoria and the courts competent to determine appeals from those courts, with respect to any proceedings that may be brought at any time relating to these Terms and Conditions.

Payment And Pricing

The prices of Bondi Sands products are indicated in EURO €EUR, including GST but excluding delivery costs. Product prices cannot be displayed exclusive of European GST or in other currencies.

Bondi Sands reserves the right to modify the prices of products offered on the bondisands.com website at any time without prior notice to you. You will be charged the prices displayed on the bondisands.com website at the time your order was confirmed provided the products ordered were available at that time.

You are required to pay for any order placed on the bondisands.com website immediately on confirmation of your order. We only accept payment by PAYPAL or credit card. You can use gift certificates issued by Bondi Sands to purchase items offered on the bondisands.com website.

All orders are payable in EURO €EUR. We accept only the following charge cards and credit cards: MasterCard® Visa&reg and American Express. Your order will be dispatched once we have verified your payment method and received authorization to process your payment.

Your credit card or credit card will only be debited when your order is dispatched. If any of the products in your order are unavailable, we will only charge you the prices, taxes and delivery costs for the products available.

Viewing Orders

To view your bondisands.com Online Store order, visit your account and log in with your bondisands logon and password.

Online Order Status features include:

Your orders
Edit shipping or billing information
View order history
Edit newsletter subscription

Don't have a Bondi Sands log on? Visit the Club Bondi page for more details.

Updating Account Information

To update your bondisands.com account information, visit your account and log in with your Bondi Sands logon and password.

Online Account features include:

Your orders
Edit shipping or billing information
View order history
Edit newsletter subscriptions

Bondi Babe Rewards

Program available to Bondi Sands customers 16 years or over in Australia, New Zealand, United States, United Kingdom, Ireland, Netherlands, Germany, Norway, Sweden, and Denmark, and to customers that reside in countries where the following brand sites ship to and when purchases are made through the following websites: www.bondisands.com.au, www.bondisands.com, www.bondisands.co.uk, www.bondisands.eu. See full T&Cs for list of excluded countries. Limit one (1) Bondi Babe loyalty account permitted per person & per email address. See HERE for Terms and Conditions.

Need more information? Head to Frequently Asked Questions or Contact Us